Ease Travel Clinic & Health Support is a travel vaccination clinic that is part of the academic hospital in Maastricht. With a lot of professional and private customers, Ease receives abundance of phone calls everyday. That is why Ease requested us to build a call center web portal. This system is called Connectivity.
Connectivity is een portal based software. Software that is available for Ease and for their professional partners. All of the call information is saved and easily retractable. For example, a patient calls for one of the professional partners of Ease. Ease will pick up the phone, and a blank screen will appear in Connectivity. Ease can fill in the information about the patient and their question in the blank screen. This information is then sent to the professional partner. This way the partner can call back the patient at a suitable time point.
Would you like to know more about Connectivity? Feel free to contact us!